“Hi, I am Melissa – naturally curious, optimist and process queen. I lead AccuraHealth in advising and supporting small to medium business owners and their teams on how to translate requirements and solutions into realistic actions in the workplace. Let’s face it, quality management systems, governance and legislation can be difficult to understand, let alone implement it into something meaningful in the workplace. Each business is different, and analysing impacts on business, ways of working and creating tailored solutions is the space where I love to play.” With over 20 years’ experience within healthcare – from small private organisations through to the largest health care service in Victoria, Melissa’s vast experience in numerous senior positions has honed her skills in workforce development, strategic planning, change management, transformation, communication, performance development, operational management and, collaborating and implementing solutions for diverse staff groups. Melissa always shows up with a positive attitude and optimistic approach. She is passionate about empowering people to get the best out of their business, innovative problem solving, and having fun at the same time!